E-commerce companies face many challenges in managing their inventory. Inventory errors can lead to late deliveries, extra costs and dissatisfied customers. However, with new inventory management tools, companies can easily monitor and manage their inventory in real time. Inventory management systems are now smarter and more automated than ever. They use advanced algorithms to track…
Payment security is a major issue for e-shops, as it is directly linked to consumer confidence in the platform. Buyers need to be sure that their payment information is protected against identity theft and fraud. Unfortunately, cyber attacks are becoming increasingly frequent, and e-shops are often the target of online criminals. Protecting payment information is…
Artificial intelligence (AI) is revolutionizing many sectors, and e-commerce is no exception. More and more companies are using AI to improve customer experience, automate tedious tasks and gain valuable insights into their businesses. In this article, we’ll explore the different applications of AI in e-commerce. Personalizing the customer journey: AI algorithms can analyze customers’ preferences…
TPEs (Très Petites Entreprises) and PMEs (Petites et Moyennes Entreprises) are different business structures that require a different approach to their e-commerce website. The difference in design between an e-shop for a VSE and an SME is quite marked, and can affect their online success. Very small businesses often have a small budget for creating…
With the steady increase in online commerce, it’s more important than ever to know how to create a high-performance e-shop to ensure that your online business stands out from the crowd. In 2022, consumers will be even more demanding when it comes to site navigation, product quality and customer service. So it’s important to know…
Adopting an e-signature strategy can offer many benefits for small businesses. E-signatures enable documents to be signed securely and reliably online, which can greatly simplify the signing process for companies and their customers. Here are just some of the benefits of adopting an electronic signature strategy: Saving time: Electronic signatures can eliminate the need to…
CRM (Customer Relationship Management) plays a crucial role in the success of an e-commerce business. It’s a platform for managing interactions with customers, prospects and business partners. A well-applied CRM can help an e-commerce company better understand its customers, improve the quality of its customer service and increase sales. Here’s how: Know your customers: By…
Process automation has become an increasingly popular topic in modern business. The benefits of automation are numerous, and include improved quality, reduced costs, increased productivity and a better customer experience. However, for many companies, automation remains a mysterious and often frightening subject. Fortunately, with the advent of digital technology, it’s now easier than ever for…
Like all sectors, the sports industry is also challenged by the digital sphere. From connected objects that assess sporting performance to the development of connected stadiums, new technologies are shaking up the way the sports industry practices and consumes. Managing digital transformation in sport The rise of digital technology has revolutionized the way we organize…
From the rise of the quantified self – which enables runners, basketball players, tennis players and others to assess and improve their performance – to the appearance of connected stadiums… new technologies and digital media are shaking up the practice and consumption of sport. In 1903, the year of the first Tour de France, you…